The world is facing humanity’s biggest crisis since World War II. Almost every country has been affected by the devastating downtime. Crisis also provides us some important opportunities. Countries may witness better healthcare – both management and facilities. New social and behavioural norms – “social distancing”, “wearing masks”, “maintaining hygiene” are few of them
Every day, new and more rigid social distancing and downtime measures are put in place to address growing global concerns over downtime. The rising number of people under downtime around the world is leading to huge shifts in customer demand, behaviour, and expectations.
E-commerce is booming with in-store shoppers moving to home delivery. In the interest of the health and well-being of our staff/partners, we are temporarily suspending our services as per the Govt directives and we would be back as soon as the downtime is removed. This has been a pretty difficult decision for us to make but we promise to be back to serve you as soon as possible. Please stay at home, spend time with your loved ones, make happy memories, and most importantly stay safe!
To quote the famous saying: “people don’t remember what you say but they remember how you made them feel“. Given the difficult situation everyone is going through, you can be sure that people will continue remembering how you treat them now.
Regarding how to respond to downtime, there is a ton of good advice floating around the Internet.
We currently anticipate re-opening the factory in mid-April. Our factory staff is eager to start production of your photo gifts and we hope to deliver your order to you as soon as possible.
Please note, due to restrictions at some borders, certain deliveries may take longer than usual. Rest assured, we are working as hard as we can to minimise any possible delays.
What hygiene measures have you implemented?
We have taken additional measures to improve our already high standards of hygiene. Work stations are being disinfected throughout the day. In addition, areas where supplies enter and parcels are picked up by couriers are deep cleaned regularly.
We recommend forming an internal task force for downtime to not just urgently respond to emerging situations, but also to think proactively.
Stay Home, Be Safe.