Terms and conditions

Please read these Terms of Use (“Terms”, “Terms of Use”, “TOS”) carefully before using our website www.whatsyourprint.com (“website” / “Site”), provided on or in connection with the service (“Service”) operated by Ramu Kaka Productions (“us”, “we”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. When you (“You” or “Your”) use this site, you acknowledge that you have read this Agreement and accept to be bound legally by the terms herein or such terms as may be modified from time to time. If you disagree with any part of the terms then you may not access the Service or the site.

This TOS constitutes the entire and only agreement between us and you (user), and supersedes all prior or contemporaneous agreements, representations, warranties and understandings.

Eligible Users

We will only knowingly provide service to customer that can lawfully enter into and form contract under applicable law. If site user is under age of 18, but at least 13 years of age, he/she may use the Ramu Kaka Productions services under supervision of parent or legal guardian after they agree to these TOS. Our service is not intended for children under age of 13.

Prohibited Use

User can only use the website as expressly permitted by Ramu Kaka Productions. User may not cause any harm to the website. Specifically, but not by way of limitation, user may not upload:

Material that infringes any copyright, trademark, patent or other intellectual property right or any moral right of any third party

Material that harms anyone including minors

Material that contains viruses, worms, corrupted files, Trojan Horses or any other form of corruptive code

Material that is likely to incite hatred against any person or group

Post, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party.

Interferes with or disrupt our Services or damage, disable, overburden, or impair our servers or network servers or networks connected to our Services, or not comply with any requirements, procedures, policies or regulations of networks related to our Services.

Any viruses or any other computer code, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment, or otherwise permit the unauthorized use of a computer or computer network;

Color Issues

Ramu Kaka Productions uses standard industry software for designing and printing purpose. We do not guarantee any color matching or exact color print. Slight color variations are possible and should be considered as acceptable and will not be considered production mistake and will not be eligible for refund or return or re production.

Representation and Warranties

User of the site represent and warrant to Ramu Kaka Productions that in use our site, user will not infringe the copyright, trademark, patent, trade secret, right of privacy, right of publicity or other legal right of any third party. User further represents and warrants to Ramu Kaka Productions, that there are no claims, demands or any form of litigation pending, or to the best of user’s knowledge, threatened with respect to any of user’s content. Ramu Kaka Productions, will not be required to pay any third party related to using the content provided by the user. User content should not cause direct or indirect injury to any third party and should be free of Viruses or any other program or technology that can cause direct or indirect damage to the site.

Links to Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by us. We have no control over them and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Limited Warranty

We do not guarantee that the use of our Service will meet the user needs, that the Service will operate in the combinations that the user can select to use, that the operation of the Service will be free from errors or without interruption, or that all Service errors will be corrected. Reliance on the availability or accuracy of data, information and Service usage or functionality is entirely at the risk of user.

You accept and understand that Ramu Kaka Productions is not responsible for your inability to access any information on the service for any reason, whether because of termination of your account, software, hardware or internet issues or error; or any other reason.

Termination:

Whatsyourprint.com may suspend or terminate your use of the website or any service if it believes, in its sole and absolute discretion that you have breached any of the Terms or conditions.

If you or Whatsyourprint.com terminates your use of the Website or any Service, Whatsyourprint.com may delete any content or other materials relating to your use of the Service and Whatsyourprint.com will have no liability to you or any third party for doing so.

You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever.

This site is controlled and operated by Whatsyourprint.com. All material on this site, including images, illustrations are protected by copyrights and other intellectual property rights that are owned and controlled by us.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Maharashtra, India, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Copyright

All the text, images, graphics, sound files, animation files, video files, and their arrangement are the copyright of Ramu Kaka Productions and are protected by copyright laws. No part or parts of the Website may be modified, copied, distributed, retransmitted, broadcast, displayed, performed, reproduced, published, licensed, transferred, sold or commercially dealt with in any manner without the express prior written consent of Ramu Kaka Productions.

Password and Security:

On registration, you will receive a user name / login name and password. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. The Service is not responsible in any manner whatsoever for any misuse or use of the password and user name of your account.

Limitation of Liability:

You expressly understand and agree that What’s your print shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from: (I) the use or the inability to use the Service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) incidental loss of data during upload/transmission storage to/on website or App or (vi) any other matter relating to the Service.

Registration, Subscription and services:

In consideration of your use of the Service, you agree to: (a) provide true, accurate, current and complete information about yourself as required for registering as a member or user and (b) maintain and promptly update the personal information to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete or has a reasonable ground to suspect that such information is untrue, inaccurate, not current or incomplete, the Service has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof). Each of the service provided by us has respective terms and conditions applicable to respective services, apart from these general terms and conditions.

Online Purchase:

If you opt to purchase any Services offered on the Website/App, you will be asked to supply certain information applicable to your purchase, including without limitation, payment and other information. Any such information will be treated as described in Our Privacy Policy. All information that you provide to us or our third-party payment processor must be accurate, current and complete. You agree to pay all charges incurred by you or any users of your account and credit card (or other applicable payment mechanism) at the prices in effect when such charges are incurred. You will also be responsible for paying any applicable taxes relating to your purchases. Verification of information applicable to a purchase may be required prior to our acceptance of any order. Price and availability of any products or services on the Website/App are subject to change without notice We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time. Unless otherwise specifically agreed to, delivery of the goods shall be made through Courier/Post to the address provided by you during the registration process. Time for delivery is an estimate only and it is not a condition of this agreement. The date of handing over to the Courier Company / Postal Authorities shall be taken to be the date of delivery of the goods. You shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery. Title and risk in the Goods shall pass to you upon delivery of the Goods to Courier/Post. You shall have full rights claim from Courier or any other agency opted by you for delivery, in cases where there are loss or damages in transit. We reserve the right to ship partial orders (at no additional cost to you), and the portion of any order that is partially shipped may be charged at the time of shipment.

Shipping

The product will be shipped within the given time period which is typically around 4 to 5 working days. Shipping schedules given are an estimate only and may vary as per specific order requirements. We are not liable for any delays in the shipment, loss or damage of the same during the shipping process. You will be informed once your order is shipped, through email and/or text message

Return and Replacement Policy

Return of Products by you

We will only accept the return of the products from your side provided such return is for products that are damaged during transit or defective or wrongly delivered or incorrect product is delivered to you. The return is subject to the condition that we are informed about any such discrepancies within 48 hours from the date of receipt of the product and provided that the products are returned in their original condition.

In case if you fail to provide us the appropriate information within the stipulated time, we will not accept the returns of the product from your side.

Return policy

If the product you have received has anything such as exterior or cover tampered, please Don’t accept it. Instead take a picture of it and share it with us which may help us to identify it and send a new order before the damaged one is returned to us for further analysis.

The return will be accepted only for defects in the product, wrong product delivery, incomplete package or some other genuine reason, subject to the condition we are informed about within the time frame as per our return policy. The product must be returned in its original condition.

Once the item is received by us, there will be a quality check post which the refund or exchange will be processed and informed to you

Replacement policy

Replacement of the product will be done within 7 days of confirmation of the same in case if the customer gets a damaged or wrong product gets delivered to them along with proof.

A customer is not eligible for a replacement if the product is damaged due to the customer’s negligence or any incorrect information is provided by the customer.

Cancellation and Refund

Please note that there may be certain orders that we are unable to accept or print due to certain reasons and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information. We may also require additional verifications or information before accepting any order.

We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. Your money will be deposited back in your account once the placed order has been cancelled subject to approval from our side. If your order is cancelled after your card has been charged, the said amount will be reversed back in your Card Account.

Since all products sold on Whatsyourprint are customized as per your requirement or details shared by the you, the order cannot be cancelled once the printing has started or the order is shipped to you. You can cancel the order only if the customization process has not been started. Please get in touch with our customer support team in order to cancel your order. Once the printing process has commenced, cancellation is not possible as the product is permanently customized with your details

Refund will be done through the payment gateway to the same account from which the payment has been received. It will be communicated to you from our accounts team. The refund will be processed and reflected within 5-7 working days in your account after the product returned reaches to us.

Proprietary Rights:

You acknowledge and agree that the Website, App and any necessary software used in connection with the Service (referred to as “Software”) contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that Content contained in sponsor advertisements or information presented to you through the Service or advertisers is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly authorized by the Service or advertisers, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Software, in whole or in part.

Content posted on the Website:

You understand and agree that the Company may review, edit and/or delete any photographs, images, messages or other content (collectively referred to as “Content”) that in the sole judgment of the Company may violate this Agreement or which might be offensive, obscene, illegal, or that might violate the rights, harm, or threaten the safety of other Members or users of the Website, or offend public and religious sentiments or against the public policy or against any laws of any country. You are solely responsible for the Content that you upload, print, publish (hereinafter referred to as “post”) on the Website, or transmit to other Members. By posting the Content to any public area of the Website, you automatically grant, and you hereby represent and warrant that you have the right to grant, to the Website an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, display, and distribute such information and content and to prepare derivative works thereof, or incorporate into other works, such information and content, and to grant and authorize sub-licenses of the foregoing

​Indemnity:

You expressly agree that you shall indemnify, defend and hold the Service harmless from and against any and all third party claims, allegations, demands, liabilities, losses, damages, awards, judgments or settlements, including all reasonable costs and expenses related thereto including attorney’s fees (“Claims”), that may be asserted, granted, imposed or brought against the Company for (I) infringement or alleged infringement of any rights in and to patents, trademarks (registered or unregistered), service marks, design rights, copyright, rights to extract or re-utilize data from a database or other database rights, registered designs, confidential information and any other industrial or commercial property right whatsoever, whether existing now or in the future of any third party; or (ii) use or misuse of the services of the Website / App whether as a Member or user; (iii) breach of any of the Terms and Conditions contained herein; (iv) any representation and warranty being false and misleading in any manner whatsoever; (v) any third party claim or any offence committed by you in any manner whatsoever and under all applicable laws.

Notice for IPR

If you believe that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, please provide our authorized authority with the following information:

An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;

A description of the copyrighted work or other intellectual property that you claim has been infringed;

A description of where the material that you claim is infringing, is located on our Site, with enough detail that we may find it on the website;

Your address, telephone number, and email address;

A statement by you that you have a good faith and belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law;

A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Dispute Resolution:

This agreement is governed by the laws of India. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in the State of Maharashtra in all disputes arising out of or relating to the use of the Service. You certify that You have read and understood the above Terms and Conditions and that You agree to be bound by the terms and conditions in this Agreement and our Privacy Policy.